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Inbound Sales Consultant – Property & Casualty

This job posting expired and applications are no longer accepted.
February 23, 2018
9797 Springboro Pike, Dayton, OH, Ohio
Job Type
Deadline to Apply


Key Responsibilities:

MetLife GCS Sales Consultants sell property, casualty, and other personal property insurance products.  In providing exceptional customer service and an exceptional customer experience, Consultants are focused on establishing and maintaining strong customer relationships through a consultative selling approach which includes promoting, selling, cross selling and up-selling products, in some cases, multiple products


  • Adapt to each potential client and customer by explaining basic to complex policy and coverage information in everyday language through simple/understandable terms
  • Manage multiple computer systems while interacting with customers
  • Follow mandatory quality/compliance guidelines for the protection of our business and customers
  • Thoroughly completes applications, forms, and state-specific documents
  • Meet all sales metrics within the first 6 months of employment, which include the follow goals:
    • Closing Ratio
    • Cancel Ratio
    • Quote to Inquiry Ratio
    • Quality Assurance/Compliance
    • Sales Goals
  • Provide 8 weeks of paid training Monday thru Friday - 8:00 am - 5:00 pm to ensure success from day one


Essential Business Experience and Technical Skills:


Job Requirements

Required Qualifications
•High School Diploma
•Property & Casualty Insurance License Exam in your state of residency is required for your employment as well as being able to obtain non-residence licenses in all states required for compliance
•Achieve and exceed sales metrics and revenue targets
•Must be able to work within the hours of operations: Monday thru Friday – 8:00 am – 10:00 pm; Saturday – 9:00 am – 5:30pm
•Ability to be licensed in all state MetLife conducts business

Preferred Qualifications
•Ability to thrive in a fast paced call center sales environment and adapt quickly to change
•Passionate about sales and offering the best solutions to our potential clients and customers through a consultative selling approach
•Receptive to coaching and incorporating feedback to enhance customer experience and job performance
•Highly self-motivated and self-directed with exceptional customer service skills
•Proven ability to build strong and lasting customer relationships which create customer loyalty
•Conduct business with the highest levels of professionalism – honesty, integrity, and respect
•Non-sales High Potentials will be considered
•Prior sales experience but more importantly strong customer focus
•Continually focused on the customer and enhancing customer centric touch points and processes
•Strong listening and verbal communication skills
•Property & Casualty License preferred, but not required
•1+ years of sales experience with proven results preferred
•Bachelor Degree or equivalent experience preferred
•Property & Casualty insurance experience a plus

How to Apply

Please apply using the link below.

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