Operations Support II

Operations Support II

Summary/Objective

The Operations Support II position is primarily located within an ODW LTS Operations Team either directed at customer or carrier resources. Handling support roles within a specific Operations Team are crucial for the success of this positions. Reporting directly to an Operations Team Leader, the Operations Support II role is of supreme importance to ensure ODW LTS serves both its customers and carriers needs at high levels.

Duties

• Daily support roles in specified Operations Team (appt scheduling, tracking, freight tendering, etc)
• Primarily handles all aspects of Freight Pay process
• Processes invoices and reviews for appropriate documentation
• Reviews vendor statements to verify if the invoices have or have not been received and processed
• Sets up new carriers once appropriate documentation is received, requests W9s if needed
• Communicates via phone or email with carriers and customers regarding payment status
• Assist with NIS entry
• Promote and practice of company values (Trust, Team & Opportunities) within team and company

Education and Experience

• High School Degree or similar Degree level required

Physical Demands

• While performing the duties of this job, the employee is required to talk or hear. The employee frequently is required to stand, sit, walk, use hands to finger, handle or feel as well as reach with hands and arms. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

Travel

• Position is primarily at the Hamilton, OH office location. If business demands any travel, Management will review with the employee in advance.

Other Information

• Full time position
• 40-hour work week (Monday – Friday only)
• Health, dental and supplementary insurance available after 60-day probationary period
• 401K enrollment with company match. Available after one year anniversary
• Salary Non-Exempt Status
• Commercial Lease Services, Ltd serves as PEO

Skills and Competencies

Strong focus on attention to detail
Driven, enthusiastic and highly motivated
Strong communication skills
Speed and accuracy on data entry items
Ability to work in a team environment
Ability to prioritize, multi-task and manage time effectively
Must be willing to learn new skills and technology
Must be able to work unsupervised
Must have good interpersonal skills for dealing with internal customers
Ability to multi-task
Customer service skills
Strong project management skills

If interested, please send your resume to Brian Woods (Director, HR and Compliance).

Brian Woods
Director HR & Compliance
bwoods@odwlogistics.com
513-785-4983