Hospitality Associate

Summary:  Under the supervision of the Facility Event Manager, this position performs a variety of general purpose duties as required to facilitate the rental, food and beverage service operations, and associated operational needs at the Voice of America Park.

Characteristic Duties and Responsibilities – Essential Functions:

• Food and bar service duties may include handling, preparation of, and selling food, beverages (alcoholic and non-alcoholic) and other items, AV setup, stocking shelves and cleaning kitchen, concession areas, stock rooms, patio, gazebo, and Lodge areas including associated restrooms.
• Follows State, Local and MetroParks health regulations and policies relative to the safe handling, preparation and sale of food, kitchen utensils, and disposal of garbage in appropriate containers. Complies with State regulations pursuant to the purchase and sale of beer, wine, and other alcoholic beverages.
• Sets up, moves, and takes down tables, chairs, and other equipment. Direct all general heating and maintenance requests to the Facility & Event Manager. Completes appropriate forms with an explanation of work requested.
• Operates and maintains the POS cash register/credit card systems. Completes Beverage Package Invoice/Deposit paperwork accurately and in a timely manner in order to make required bank deposits. Assists with inventory as assigned. Alerts Facility & Events Manager to any cash handling or product inventory discrepancies pursuant to established accounting procedures.
• Operates non-licensed motor vehicles or APVs.
• Other duties as assigned.

 

Required Knowledge, Skills, and Abilities:

• Ability to work independently, including opening and closing of buildings
• Ability to maintain confidentiality on sensitive issues and nonpublic records
• Knowledge of basic food preparation techniques
• Knowledge of sanitation practices
• Ability to understand and follow directions
• Ability to follow all applicable MetroParks policies and procedures

 

 

 

Required Education and Experience:

High school diploma or GED.
Minimum of 21 years of age at time of employment.
Ability to operate a cash register, to track and accurately handle payments, make change, and process credit card payments.
Successful completion of ServSafe Food Handler or similar course within six months of hire date and thereafter. Competent working knowledge of Ohio and local regulations relative to the safe preparation, sale, and handling of food in a retail environment. Previous retail experience is preferred for this position.
Successful completion of TIPPS or similar alcohol training course within six months of hire date and thereafter.
Obtain within the first six months of employment, CPR, First Aid, and AED certifications through the American Heart Association or Red Cross and to maintain such certifications thereafter.

Preferred Education and Experience:

Knowledge of audio-visual equipment setup including, but not limited to projectors, DVD players, VCRs, notebook computers, microphones and PowerPoint software
Previous retail experience

Work Environment & Schedule:

This job performs in a service/operational environment and includes use of kitchen and custodial equipment. This is an intermittent part time hourly position as work will include extended hours and/or a varied work schedule, including evenings, weekends and holidays.

Physical Demands:

Physical effort usually requires considerable walking, standing, bending, twisting, pushing and pulling, with some lifting of materials weighing 25 to 50 pounds. Working conditions can include exposure to high and low temperatures while providing service for outdoor events.

The position functions and responsibilities are illustrative only and do not represent all the duties or tasks to be assigned or performed by an employee with this position title.

Alternates to the above qualifications may be acceptable as approved by the Executive Director.

Please visit our website at: https://www.yourmetroparks.net/about/careers for the required application.