Accounting- Billing Analyst I

The Cincinnati Insurance Companies' Corporate Billing department is currently seeking a billing analysts to assist our policyholders, agencies and associates with questions related to commercial lines, surety bond and management liability direct bill policies.

Responsibilities include:
• answering phone calls from agencies, policyholders and Cincinnati associates in a timely and courteous manner; returning calls promptly when required
• documenting all accounts with respect to phone calls or actions taken on an account
• monitoring and responding to e-mails and voice mails received in the various corporate billing mail boxes
• processing of automated billing WIP’s (Work in Process) and creating new WIP’s for account follow up when warranted
• recommending policy reinstatements with underwriting, accounting and typing support
• forwarding of payments received in the billing area to accounting and documentation of the account
• recommending premium, penalty fees (late, reinstatement and NSF) and installment fee write-offs
• reviewing and processing daily billing reports, including: cash in suspense, unidentified cash; overpayments/underpayments report review; daily stop pay information; pending cancellation; billing suspension including indefinite suspensions
Requirements:
• demonstrate a passion for success through positive words, actions and behaviors
• the ability to work with difficult or upset customers in a courteous and professional manner
• assumes additional tasks and responsibilities without being asked
• the ability to work independently
• clear, concise and accurate written and verbal communication
• willing to work overtime as needed

Preferred knowledge:
Qualified candidates have prior experience in commercial lines rating.

The Cincinnati Insurance Company, a subsidiary of Cincinnati Financial Corporation, stands among the nation’s top 25 property casualty insurer groups, based on net written premiums, and has earned an A+ rating from A.M. Best. Our commitment to the independent agency system began in 1950 and is our company’s core strength and competitive advantage. We excel by offering agents and policyholders a local presence, unparalleled claims service, loss control consultation services, work-saving technology initiatives, and competitive products, rates and compensation. Selected associates receive a comprehensive salary and benefits package, including a matching 401(k). Equal Opportunity Employer. Best’s ratings are under continuous review and subject to change and/or affirmation. To confirm the current rating, please visit www.ambest.com.

Go to our website at: www.cinfin.com
Then click on Careers and Current Openings
You can search openings by title or using the requisition #1800670