Administrative Assistant/Dispatcher

Are you a good listener and motivated to make someone’s day better? Servpro of East Central Cincinnati and West Hamilton/Oxford is looking for a highly organized and detailed oriented Administrative Assistant/Dispatcher.

Job Description: Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Primary Responsibilities:

• Receive and enter lead calls and job referrals
• Perform excellent customer service
• Receive general phone calls and greet visitors
• Document calls for weekly call log report
• Dispatch lead calls and job referrals
• Track pending lead calls and job referral follow-up
• Coordinate production schedule
• Perform general administration
• Special projects as assigned

Required skills:

• Organization
• Time management
• Interpersonal skills
• Written communication
• Verbal communication
• Attention to detail
• Microsoft Office Suite
• Adaptability

For any questions call 513-737-8776 or email office@servpro10189.com