Brand Associate

Brand Associate Job Duties

 Greet and engage with the customer at all times, using our product to connect with the customer

 Perform tasks as requested of you each shift and that pertain to the successful operation of the business

 Listen to the customer and observe non‐verbal cues to anticipate service needs

 Offer product suggestions and add on additional items when engaging with customers

 Maintain a clean and safe environment that prevents loss and minimizes risk

 Process cashier transactions quickly, accurately and drive our brand loyalty programs

 Keep our product folded, sized, in‐stock and organized on the sales floor and up stocks/back stocks

 Place styles, sizes and colors of product on the sales floor so they are available for the customer

 Welcome customers to the fitting room and keep the area neat, clean and organized at all times

 Process all tasks quickly and accurately per company defined policies and procedures, with a focus on customer service and

with a sense of urgency and pride

 Execute the shipment process to meet productivity and presentation standards

 Execute signage and markdown processes accurately and efficiently to meet productivity and pricing standards

 Execute the replenishment tasks with attention to detail ensuring all styles, sizes and colors are available

Brand Associate Requirements
 Ability to effectively communicate with customers and team members
 Ability to lift and carry up to 50 pounds
 Ability to effectively maneuver around the sales floor and stockroom
 Ability to demonstrate strong customer focused service on and off the sales floor
 Ability to work a flexible schedule to meet the needs of the business
 Ability to work with/around cleaning chemicals

Apply online:

http://www.oldnavytalent.com