Customer Service Representative

Hydrotech is looking for a smart, focused professional to join our team as a Customer Service Representative for our Service and Repair division. The ideal candidate will have excellent technical knowledge and is primarily responsible for providing effective customer service for all internal and external Hydrotech customers and maintaining high customer satisfaction. The CSR will work with team members from all departments to act as a liaison, providing product/services information and resolve any emerging problems that our clients might face. A typical day includes interacting directly with customers either by telephone, email or in person to provide the customer with information and literature detailing the services that Hydrotech offers. Provide inspection reports, service call reports, respond to customer inquiries, processing returns and responding to order status requests are a few of the daily CSR responsibilities.

Location: Hydrotech, Inc. 10052 Commerce Park Dr. Cincinnati, OH 45246

Desired Qualifications & Experience:

High School diploma, Trade School Certificate or GED

Valid Driver’s license with no minor moving violations within the most recent 36 month period and no major violations or suspensions in the most recent 60 month period

Excellent interpersonal and communication skills

Advanced ability to work collaboratively with colleagues and customers

Ability to thrive in a fast-paced, changing environment

Ability to multitask

Resume can be emailed to Human Resources at bfrohlich@hydrotech.com or you can apply online at https://www.hydrotech.com/careers/.