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Dispatcher (Police)

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City of Fairfield
November 21, 2022
5230 Pleasant Avenue, Fairfield, Ohio
Job Type


Pay Range:$24.16 - $28.15

Job Type: Full-Time

Department: Police Department

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The City of Fairfield Civil Service Commission is conducting an open competitive exam to establish an Eligibility List for the position of Dispatcher for the City of Fairfield Police Department. The exam will be conducted on Monday December 19, 2022 at 6pm in the Fairfield Community Arts Center, located at 411 Wessel Dr., Fairfield, Ohio 45014.

Candidates for this position will be responsible for relaying messages and providing emergency information over the telephone and /or radio.  Essential functions include, but are not limited to:  answering emergency (911) and non-emergency police and fire calls; dispatching essential personnel and equipment to emergencies; operating computer terminals; maintaining files; and operating equipment including phone system and radio console.  A complete job description is available for review at the time of application.

Requirements/ Qualifications:   Must have a High School diploma or GED; above average oral and written communication skills, interpersonal skills and decision-making skills. Have the ability to make sound judgements in critical situations and be able to multi-task in a high stress environment. Basic computer literacy, knowledge of contemporary office procedures and machines; some previous experience in police, fire and EMS is preferred. Must successfully complete the Civil Service Exam, if hired must achieve and maintain LEADS and Emergency Medical Dispatch certifications in order to function in this position.

Scope of the written exam will be multiple-choice questions based on duties of the position; multi-task listening skills; and following directions.  A passing score of 70% is necessary to be scheduled for succeeding steps in the hiring process.  In the event participants receive the same passing score, priority in the time of filing the application will determine the order in which their names will be placed on the Eligibility List.

Please apply online at, beginning Wednesday November 16, 2022. Deadline for applications is Tuesday, December 13, 2022 at 11:59 pm. NO EXCEPTIONS.


Probationary Period: 12 months                                                                                                   Pay Range: $24.16 - $28.15 Hourly

For the Commission:
Emily Hodges, Secretary            EOE/ADA

Description: Under general supervision, the Dispatcher handles 911 emergency and non-emergency telephone calls and takes appropriate action in response.

Examples of Duties

  • Answer and respond to emergency and non-emergency telephone calls; dispatching police, fire and/or EMS personnel as appropriate to the circumstances; or handling the call in another manner as necessary.  Refer various calls as appropriate.  Be alert and sensitive to special needs.
  • Compile, package and enter numerical and textual data into a computerized system.  Generate requested reports or other data such as citations, warrants, arrest records, etc.
  • Provide competent and efficient service when responding to contacts with co-workers and the general public over the telephone, computer messaging or in person.
  • Develop and maintain an ongoing, working relationship with various security, law enforcement and crisis agency personnel to facilitate emergency responses.
  • Generate reports; complete necessary computerized and hard copy forms.  Log various incidents and information as required.


Typical Qualifications: Effective interpersonal service and communication skills; ability to patiently deal effectively with people of various socioeconomic levels.  Effective language and grammar skills.  Some awareness of secondary languages is preferred.  Ability to multi-task in a high stress environment.  Basic computer literacy with data entry and word processing experience; knowledge of contemporary office procedures and machines; High School diploma or GED; successful completion of Civil Service exam.  Some previous experience in law enforcement is preferred.   Must achieve and maintain LEADS certification in order to function on the job.