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FT Public Safety Specialist – Main Library

This job posting expired and applications are no longer accepted.
Cincinnati and Hamilton County Public Library
Published
May 17, 2024
Location
800 Vine Street, Cincinnati, Ohio
Category
Other  
Job Type

Description

Date Posted: 5/17/2024

Position Summary: This position is responsible for protecting and securing library property against fire, theft, vandalism and illegal entry; enforcing building rules and regulations in order to provide staff and customers with a safe and secure environment; and preventing any potential conflicts from escalating and resolving disruptive behavior through pro-active customer engagement, dialogues, and positive interactions.

DUTIES:

  • Proactively engages with customers to address issues in order to quickly diffuse situations and minimize disruption.
  • Prevents loss and damage by reporting irregularities.
  • Discusses infractions or violations with customers, assesses appropriate actions, and escorts customers from premises if necessary.
  • Circulates among visitors, customers, and employees to preserve order and protect property while ensuring a positive customer experience, greets customers, answers directional questions and escorts customers with disabilities.
  • Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
  • Makes clock rounds during closed and open hours, examining doors, windows and gates and monitoring for potential facility problems.
  • Monitors and authorizes entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Maintains environment by monitoring and setting building and equipment controls.
  • Responds quickly to requests for security presence during unusual incidents (e.g. assisting staff in deescalating situations with customers, being a presence in the event of threats against staff, assisting HR with internal manners, etc.).
  • Testifies in court proceedings.
  • Is responsible for responding to after-hours situations when scheduled.
  • Answers phone and logs incoming calls.
  • Receives and communicates work orders to Facilities Services.
  • Responsible for signing out keys, pagers and radios.
  • Monitors closed circuit television (CCTV) and fire detection systems.
  • Writes reports of daily activities, irregularities, and surveillance activities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences; interviewing witnesses; obtaining signatures.
  • Utilizes e-mail, voicemail, and other computer applications and Library equipment, maintains current knowledge of Library policies, procedures and processes.
  • Makes routine and emergency announcements and obtains help by sounding alarms.
  • Calls police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
  • Escorts or drives motor vehicle to transport individuals to specified locations.
  • Regular, punctual and reliable attendance is required.

QUALIFICATIONS:

  • Strong customer service focus.
  • Excellent verbal communication skills with the ability to proactively diffuse and deescalate situations.
  • Excellent written communication skills and the ability to prepare meaningful, concise and accurate reports.
  • Knowledge of loss prevention and life safety issues.
  • Knowledge of fire and security systems.
  • Knowledge of legal, fire and safety codes.
  • Ability to define problems, establish facts and draw valid conclusions.
  • Ability to work in a team environment.
  • Ability to keep information confidential.
  • Ability to work in a changing environment.
  • Must possess excellent observation skills, focus, and attention to detail in order to identify threats quickly.
  • Excellent interpersonal skills (professional, friendly, helpful) including building and enhancing diverse relationships.
  • Must have a valid driver’s license and maintain an acceptable driving record.

The successful candidate will be assigned to work one of the two shifts below:

Schedule Option 1: 

Sunday           8:45 AM - 5:15 PM;
Monday          11:45 AM - 8:15 PM

Tuesday         11:45 AM - 8:15 PM
Wednesday    11:45 AM - 8:15 PM
Thursday        Regular Day Off
Friday             Regular Day Off
Saturday         9:45 AM – 6:15 PM

Schedule Option 2:
Sunday            8:45 AM – 5:15 PM
Monday           11:45 AM – 8:15 PM
Tuesday           11:45 AM - 8:15 PM
Wednesday      Regular Day Off

Thursday          Regular Day Off

Friday               9:45 AM – 6:15 PM
Saturday           9:45 AM – 6:15 PM

Schedule Option 3:

Sunday            1:00 PM - 9:15 PM
Monday           1:00 PM - 9:15 PM
Tuesday          Regular Day Off

Wednesday     Regular Day Off

Thurs Fri Sat   1:00 PM - 9:15 PM

  • Schedules may be adjusted slightly – some flexibility required.
  • Please note in the comment section on your Schedule Option.

Job Location

Cincinnati, Ohio, United States

Position Type
Full-Time/Regular

Education

  • High school diploma or equivalent.
  • Previous experience in the security field preferred.
  • Subject to security clearance.

Hours
40 Hours per week, including weekends and evenings.
Salary
Grade 6: $20.48 per hour
Deadline
Until Filled

Interested candidates should submit their resume and internal application to:

Current Openings

Equal Employment Opportunity Employer

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