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Premise Technician

This job posting expired and applications are no longer accepted.
Cincinnati Bell/altafiber
May 11, 2022
Cincinnati, United States of America
Job Type


Premise Technician – Up to $24.00 per hour

Cincinnati Bell, now altafiber, is now hiring Premise Technicians. Experience in a related field is a plus, but not necessary. The ideal candidate will have a strong work ethic and be reliable. If currently working in the trades or as a laborer this position may be for you. Starting pay is up to $24/hr as well as overtime pay opportunities.



  • Paid Training
  • Company truck & tools provided
  • 3 weeks’ vacation
  • Comprehensive benefits package starting day one (Medical, Dental, Vision, 401k, etc...)

Essential Functions


  • Installs/repairs video, internet, and voice services at customer homes.
  • Install and maintain wiring in the central office, DLC, cross connections in the loop environment and on the customer premise
  • Tests functionality and isolates problems using various test sets and deductive reasoning
  • Explains products and services to customers, works to resolve customer understanding of products and services, and uses customer contact opportunities to sell products and services
  • Uses various hand tools and power equipment to install and make repairs to outside plant systems
  • Interfaces with customers in the resolution of customer installation and repair issues
  • Interfaces with call center technicians to resolve customer installation and repair problems
  • Climbs poles
  • Drives company vehicle
  • Responsible for the installation and repair of inside wiring and jacks, including CAT5
  • Responsible for installation and repair of wired and wireless networking
  • Responsible for installation and repair of fiber to the home services


  • 0-3 years work experience
  • High School diploma/GED or Equivalent Work Experience
  • Driver’s License
  • Ability to perceive differences in wire color
  • Physical requirements: able to lift up to 85 pounds
  • Pass agility test

Work Environment:

  • Performs work both inside and outside in all kinds of weather and conditions
  • Works in various building and surroundings, i.e., attics, basements, offices
  • Interacts with customers on a daily basis
  • Works independently with minimal supervision
  • May work for long periods of time in confined areas such as crawl spaces
  • May work aloft on poles, hydraulic lift bucket or ladders
  • May work 8-hour or 10-hour tours - including non-traditional tours
  • May work: day, evening, night, or weekend tours, overtime, emergency callouts, weekends, and holidays required

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