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Youth Programs Coordinator

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Cincinnati Museum Center
September 26, 2018
Cincinnnati, Ohio
Job Type


Position Overview:
The Youth Programs Coordinator ensures that all participants in the Cincinnati Museum Center’s Youth Program have a safe, educational experience that will allow them to explore career and college opportunities through museum experiences. The Coordinator supports the nine keys of the program: Friendship, Opportunity, Customer Service, Career, Leadership, Diversity, Education, Volunteerism, and Unity.
The Youth Programs Coordinator also ensures that programs and events: (1) Are on mission; (2) Make effective use of resources (budget, time, collections, relationships); (3) Allow for experimentation with new methods and learn from previous work, when appropriate; (4) Are accessible and inclusive; (5) Build upon and are responsive to community partnerships; and (6) Engage repeat visitors and attract new visitors.
Responsibilities and Duties:
Youth Development, Leadership and Supervision
  • Provide daily supervision, expertise, leadership, and management to the paid and volunteer Youth.
  • Mentor Youth volunteers daily in terms of interacting with visitors, program presentation, public speaking, and job skills.
  • Provide conflict resolution and mediation for volunteer participants, as needed, through mentoring and positive reinforcement.
  • Supervise overnight travel with youth on several trips each year to colleges, universities, museums, and other institutions (including outdoor camping) within local, regional, and national communities.
  • Maintain safety expectations for Youth Programs.  Communicate expectations to youth participants and their families.
  • Maintain Youth release forms, permission slips, and overall safety-related paperwork.
  • Regularly and professionally communicate with Youth Programs Caregivers/Guardians (phone, e-mail, and in person).
Program Coordination and Communication
  • Monitor youth timesheets, record attendance, evaluate youth progress, and maintain records of program participants daily.
  • Serve as lead on tracking youth meeting milestones in mastering museum engagement, training needs, and evaluation.
  • Work with subject matter experts in Museum Experience, the community, and (as appropriate) School & Teacher Partnerships and Community Engagement & Programs to provide large-scale trainings for youth.
  • Communicate with Museum Experience around Youth schedules, needs, phases, and trainings.  Serve as the Museum Experience daily point of contact for Youth Programs. Proactively participate in Museum Experience meetings and discussions as they pertain to Youth involvement.
  • Oversee the monthly schedule of Youth signing up to work/volunteer in Museum Experiences, activities and events.
  • Create and assist in the creation of development opportunities for Youth Program participants.
  • Assist with new youth recruitment, interviews, and placement as needed.
  • Assist with coordination of all Youth Programs activities as needed.
  • Coordinate day trips and overnights
Be an active part of Community Engagement & Programs, Learning, and CMC
  • Work collaboratively with colleagues to create a cohesive and comprehensive visitor experience across museum audiences and locations.
  • As schedule and workload allow, provide regular assistance to the Community Engagement & Programs team to help the division reach overall goals.
  • As schedule and workload allow, regularly communicate with and provide assistance to Museum Experience and School & Teacher Partnerships.
  • Work closely with Adult Volunteer & Intern Services to proactively collaborate between the two divisions.
  • Participate in museum-wide projects weekly, which may include: exhibit development, strategic planning, calendar-mapping, and implementation of new procedures and/or policies. *
  • Other duties as assigned.
Required to perform other duties as requested or assigned

Job Requirements

Qualifications and Experience:
High School Diploma or equivalent required. College degree or working toward a degree in education, science, history, art, social work, counseling, or related field preferred
2 years’ experience working with youth ages 13-18 strongly preferred.
Experience in formal/informal and experiential education preferred.
Previous supervisory experience preferred
Proficient in MS Office software as well as Social Media.
Must possess a valid driver’s license.
Knowledge, Skills & Abilities:
Knowledge and experience with youth development in diverse settings required; knowledge and experience with social issues affecting youth required.
Power of discernment around Youth confidentiality. Ability to determine how and when to divulge information (e.g. when safety is of concern) while maintaining the integrity of Cincinnati Museum Center and individual youth involved.
Flexible and strong team player.
Excellent organization and communication skills and the ability to multi-task.
Must be self-motivated, mature, and proactive and take personal accountability.
Ability to speak to large and small groups of people from a variety of racial, cultural, ethnic, gender, and generational backgrounds with empathy, sensitivity and active listening
Excellent interpersonal and customer service skills; exceptionally able to work with colleagues and lead as part of a strong, cooperative team.
Ability to maintain professionalism, poise, and emotional composure.

Additional Requirements:
The position includes activity in a normal office environment and museum environment; position will travel with the students outdoors regardless of weather conditions (college visits, camping, outside day trips).
Will participate in physically challenging activities such as kayaking, hiking, extensive walking, and others.
Must be able to work a flexible schedule with weekend, evenings, and some holidays required.
Position requires driving rented vehicles. Must be comfortable transporting students in 7-passenger vans and driving cargo vans. (Must have valid drivers’ license and eligible to drive 7-passenger vans; insurers may require drivers to be 25 years of age or older to be eligible.)
Must be able to lift 30 pounds.

How to Apply

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