Premise Technician

Premise Technician – Up to $24.00 per hour

Cincinnati Bell is now hiring Premise Technicians. Experience in a related field is a plus, but not necessary. The ideal candidate will have a strong work ethic and be reliable. If currently working in the trades or as a laborer this position may be for you. Starting pay is up to $24/hr as well as overtime pay opportunities.

Benefits:
 Paid Training
 Company truck & tools provided
 3 weeks’ vacation
 Comprehensive benefits package starting day one (Medical, Dental, Vision, 401k, etc...)

Essential Functions
 Installs/repairs video, internet, and voice services at customer homes.
 Install and maintain wiring in the central office, DLC, cross connections in the loop environment and on the customer premise
 Tests functionality and isolates problems using various test sets and deductive reasoning
 Explains products and services to customers, works to resolve customer understanding of products and services, and uses customer contact opportunities to sell products and services
 Uses various hand tools and power equipment to install and make repairs to outside plant systems
 Interfaces with customers in the resolution of customer installation and repair issues
 Interfaces with call center technicians to resolve customer installation and repair problems
 Climbs poles
 Drives company vehicle
 Responsible for the installation and repair of inside wiring and jacks, including CAT5
 Responsible for installation and repair of wired and wireless networking
 Responsible for installation and repair of fiber to the home services

Requirements:
 0-3 years’ work experience
 High School diploma/GED or Equivalent Work Experience
 Driver’s License
 Ability to perceive differences in wire color
 Physical requirements: able to lift up to 85 pounds
 Pass agility test

Work Environment:
 Performs work both inside and outside in all kinds of weather and conditions
 Works in various building and surroundings, i.e., attics, basements, offices
 Interacts with customers on a daily basis
 Works independently with minimal supervision
 May work for long periods of time in confined areas such as crawl spaces
 May work aloft on poles, hydraulic lift bucket or ladders
 May work 8-hour or 10-hour tours - including non-traditional tours
 May work: day, evening, night, or weekend tours, overtime, emergency callouts, weekends, and holidays required