Full-Time Lab Support Tech/Phlebotomist – Entry Level

Basic Function

Handle the business telephone, client communications, testing of clients, and assist in the day to day operation of the Fastest Labs collection site located at 4362 Muhlhauser Rd. Fairfield, Ohio 45014.

 

Hours are Monday through Friday 8:30-5pm!

 

Handle potential customer inquiries and follow telephone script to persuade callers to schedule a sales appointment or come in to the Fastest Labs collection facility for testing.

Perform certified urine, alcohol, saliva, fingernail, hair follicle and DNA specimen collections.

Test urine and saliva specimens utilizing instant or rapid screening device.

Perform blood collection procedures and related tasks.

Process and maintain business files.

Maintain a daily telephone log of all incoming calls.

Perform specimen collections following proper chain of custody collection procedures, properly package specimen, ship package with appropriate courier and properly finish necessary paperwork.

Collect payment from client and properly fill out and process the client chain of custody testing form.

Report urine, hair, alcohol, fingernail, hair follicle and DNA test results to the client using the appropriate reporting protocol agreed upon by the client.

Conduct sales calls during the day and professionally and accurately present Fastest Labs services to prospective customers.

Monitor and inventory testing supplies.

Follow up on all leads for Fastest Labs service with letters, e-mails, faxes, or telephone calls.

Essential Qualifications

(Include minimum education, experience, specific skills, etc. required to perform Primary Responsibilities.)

Speaking and hearing English clearly on a telephone.
Persuading callers to schedule a sales call.
Writing English clearly.
Compiling results of telephone calls.
Formal phlebotomy certification preferred.

This position description describes the general nature and level of work performed by those assigned to this position. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Please email your resume to brandi.b@fastestlabs.com and/or call Brandi at 5132077814.